AI tool adoption
Scouts, evaluates, builds, documents, and measures AI workflows that reduce manual work across teams.
AI & IT Operations Manager | Applied AI Enablement
Yishai Kaminsky
Hands-on AI and IT operations professional with 17+ years across IT management, Microsoft and cloud environments, cybersecurity support, enterprise implementations, and internal systems ownership.
17+ years across IT, cloud, support, and security
70+ practical projects and internal tools
50+ AI agents and workflow automations
Positioning
AI enablement grounded in real IT ownership.
Yishai builds practical AI and automation workflows on top of real infrastructure, support, SaaS, and security discipline. He understands the difference between useful automation and AI hype, and turns day-to-day operational pain into documented, repeatable systems.
AI & IT Manager fit
Own the stack, reduce manual work, teach the organization.
IT ownership
Managed Microsoft 365, Entra ID, Intune, devices, access, backups, procurement, vendors, and user lifecycle.
Security readiness
Practical background in access hygiene, logging, vendor coordination, evidence collection, and audit expectations.
Enablement
Translates technical requirements into guides, training, troubleshooting flows, and support systems for non-technical users.
Selected projects
Proof of applied AI and automation
TailorCV
Recruiter-facing CV tailoring system that maps job requirements to real experience while keeping output factual, useful, and constrained.
- Stack
- Python, FastAPI, React, Gemini
- Focus
- Hiring workflows, guardrails, structured AI outputs
whatsai
Messaging-native AI assistant bringing conversational workflows and automation directly into WhatsApp.
- Stack
- TypeScript, WhatsApp, AI assistant tooling
- Focus
- Practical automation inside users' existing communication flow
Applied AI systems portfolio
70+ practical projects and internal tools, including 50+ AI agents and workflows across RAG, multi-agent orchestration, document handling, bots, reporting, and personal/business automation.
- Stack
- OpenAI, Claude, Gemini, LangChain, CrewAI, n8n, APIs
- Focus
- Useful automation, document workflows, reporting, orchestration
yishaik.com
Bilingual personal platform for presenting positioning, proof of work, and selected projects.
- Stack
- Astro, Tailwind CSS
- Focus
- Bilingual UX, information design, accessibility, performance
Experience
From enterprise support to AI-enabled operations.
A career built on owning systems, diagnosing messy production issues, documenting knowledge, and making operational work repeatable.
Jun 2024 - Aug 2025
IT Manager - Sole IT Function Profero | Remote
Owned IT operations for a distributed workforce, including Tier 1-3 support, Microsoft 365, Entra ID, Intune, endpoint policy, security documentation, logging, backups, procurement, vendors, and internal automation.
Sep 2020 - May 2024
IT Specialist abra | Tel Aviv
Delivered managed cloud IT and security services across Microsoft 365, Azure, SaaS, IAM, endpoint provisioning, patching, monitoring, onboarding/offboarding, and multi-tenant client environments.
Sep 2017 - Oct 2019
Tier 3 Support Engineer Claroty | Tel Aviv
Handled Tier 3 escalation for an enterprise OT/IoT cybersecurity platform, diagnosing complex platform, network, and security issues for Fortune 500 deployments and partnering with R&D.
Jan 2016 - Dec 2016
Support Engineer Microsoft | Herzliya
Provided top-level Microsoft 365 and Azure support for enterprise and premier customers under SLA, and built an internal support knowledge center.
Sep 2012 - Jul 2016
Post Sales Engineer Secure Islands Technologies
Implemented data-security software at major international financial and legal institutions, including on-site integration, customer training, high-level troubleshooting, and R&D feedback loops.
2007 - 2012
IT, Networks, and Hardware Support Ajax Union, Malam, B.H. Comtec
Covered network monitoring, VoIP, data-center setup, cloud and Google Apps administration, 500+ workstation support, user guides, hardware diagnostics, repair, and installation.
Technical strengths
Built for the intersection of AI adoption, IT operations, and security discipline.
AI & Agents
AI agents, RAG, multi-agent systems, guardrails, LangChain, CrewAI, OpenAI, Claude, Google Gemini
Automation
Workflow orchestration, n8n, APIs, Python, TypeScript/JS, Bash, PowerShell, FastAPI, Node.js
IT & Cloud
Microsoft 365, Entra ID, Intune, Azure, AWS, GCP, Google Workspace, Linux, Docker, GitHub Actions
Security & Compliance
IAM, SSO, access reviews, logging, backups, endpoint management, vendor security, SOC 2/ISO 27001 readiness
Ops & Support
Tier 1-3 support, onboarding/offboarding, asset registers, documentation, knowledge bases, procurement, vendors
Communication
Training, guides, stakeholder enablement, enterprise/B2B support, Hebrew and English communication
Contact